By the end of this course students will understand how the hardware of cables, servers and processes work with operating systems, networks and databases to deliver Information Technology Technical Support in a business environment. With this qualification students can start your career in an entry-level Information Technology support role or continue to study.

Applicants under 20 years of age: achievement of NCEA Level 3 (60 credits at Level 3 or higher and 20 credits at Level 2 or higher); or Any qualification (New Zealand or overseas) recognised by NZQA as being equivalent to achievement of NCEA Level 3; or A qualification considered to be equivalent to the above; Proof of English proficiency; Applicants aged 20 years or above: no academic qualifications are required. Evidence to support an applicant’s ability to successfully undertake the Programme with a reasonable likelihood of success may be requested.