Students will develop an awareness of the IT environment and an appreciation of the needs of users. Students will develop the skills to work in roles such as computer technician, help desk and technical support officer, entry level network administrator, network engineer, and applications support analyst with a particular focus on technical support. This programme incorporates the New Zealand Certificate in Information Technology.

Candidates are required to have: 48 credits at NCEA Level 2 including 12 credits in English or Māori; or The New Zealand Certificate in Information Technology (Level 5); or A relevant qualification at NZQF Level 3 or above; or Equivalent. English language requirements Candidates who have English as a second language are required to have an International English Language Test System (IELTS) score of 5.5 in the academic band, with no individual band score lower than 5.0; or equivalent. Provisional entry Candidates aged under 20 years who do not meet the entry requirements but who can demonstrate a reasonable chance of success through other educational attainment and/or work/life experience may be eligible for provisional entry at the discretion of the Centre Director or designated nominee. Special admission Candidates aged over 20 years who do not meet the entry requirements but whose skills, education or work experience indicate that they have a reasonable chance of success may be eligible for special admission at the discretion of the Centre Director or designated nominee.