
New Zealand Diploma in Information Technology Technical Support (Level 5)
Diploma
12 months
Processing time: 30 days
Full-time, Part-time
Intakes: 15/07/2019, 02/03/2020
International tuition: NZ$19,000
Domestic tuition: NZ$6,451
Program overview
What you will learn
Learn how to manage and operate a help desk
Select, install and configure hardware
Understand key networking components
Recover data from hard drives and provide storage solutions
Troubleshoot and resolve common systems issues
Enhance web interface design
Develop simple software applications
Gain customer service and communication skills
Create your own digital game
Study options

This program can be done
On campus
Part-time
Requirements
Exams:
- IELTS
Under 20
NCEA Level 2 or 3, including Level 1 Literacy and Numeracy
Or Certificate in Computing (Level 4)
Or New Zealand Certificate in Information Technology Essentials (Level 4)
Or equivalent knowledge, skills and experiences
20+
If you’re 20 years or over, you may qualify for special admission on this programme. Contact us if you don’t meet the entry criteria as provided on the Under 20 information.
International students
NCEA Level 2 or 3, including Level 1 Literacy and Numeracy
Or Certificate in Computing (Level 4)
Or New Zealand Certificate in Information Technology Essentials (Level 4)
Or equivalent knowledge, skills and experience
Minimum IELTS (Academic) score of 5.5 with no band score lower than 5.5.
Career opportunities
Help Desk Analyst
PC Repair Technician
Network Administrator
Computer Support Technician
Campus location
Petone
,
New Zealand


