Year One Professionalism and core skills for tourism and hospitality Introduction to the tourism and hospitality industry Supervisory skills for tourism and hospitality Tourism operating environments Showcasing tourism, travel, hospitality and gastronomy Managing the customer experience Planning and marketing for tourism and hospitality enterprise The destination experience Year Two Cultural dimensions of tourism and hospitality Tourism and hospitality staff development and retention Impacts of tourism and travel Tourism and events Planning for sustainable tourism and hospitality enterprise Product development for the tourism and hospitality industry Introduction to tourism and hospitality enterprise and investment Hotel management Destination management Financial analysis and decision-making for managers Year Three Service management Industry internship Hospitality issues and strategy Hotel sales and marketing Tourism business strategy

Admission and entry requirements for this qualification are in accordance with the Toi Ohomai Institute of Technology academic regulations. All students must: have completed NZQA University Entrance or equivalent; or provide evidence of ability to meet academic requirements; and provide evidence of English language competency where English is not a first language. Standard Entry Criteria Admission, entry, selection, and enrolment into programmes will be in accordance with the Academic Regulations and/or, where approved, specific programme regulations. Domestic students under 20 and all international students must: Meet the University Entrance criteria as specified by NZQA or have education achievement at least equivalent to NZQA University Entrance. Where an applicant did not attend schooling in New Zealand, the relevant equivalent to University Entrance will be considered on a case-by-case basis. Meet all programme entry requirements. Provide evidence of ability to complete academic and other requirements (special admission requirements). Domestic students over 20 Students who do not hold a University Entrance qualification or equivalent may be eligible for admission to a Bachelor’s degree programme subject to any entry and selection requirements specified in the respective programme regulations and have evidence of ability to complete academic requirements. ENGLISH LANGUAGE REQUIREMENTS IELTS Academic score of 6 with no band score lower than 5.5 or completed New Zealand Certificate in English Language Level 4 with the Academic Endorsement or meets a relevant English Proficiency Outcome as outlined by NZQA.