Study a Bachelor of Business (Service Management) at UC and you will: integrate theory and practice in service management and articulate the impacts of recent developments within the field locate and evaluate a range of research frameworks and skills within service management develop and practice a service perspective on business and in managing organisations examine service phenomenon at multiple levels of analysis and identify connections between them utilise design thinking when investigating service problems and creating solutions to them create value in services through relevant indicators, such as service quality, service experience, customer satisfaction or wellbeing outcomes synthesise interdisciplinary business knowledge when analysing and responding to complex or uncertain service problems.

Admission Requirements Normal UC requirements for admission to an undergraduate course. The normal UC requirements for admission to undergraduate degrees are based on an entrance rank. A rank can be achieved by the following means: Year 12 ATAR other Australian Qualification work Experience overseas Qualification English Language Requirements: Academic IELTS of 6.0 or equivalent, with no band score below 6.0